Observability and Reliability

What you will learn

• Define SLIs and SLOs that match user experience
• Instrument services with logs, metrics, and traces that correlate
• Design alerts with actionable ownership and low noise
• Run incident reviews that produce durable follow-ups
• Improve on-call readiness with clear runbooks

About this course

Observability is not a dashboard collection. This course treats telemetry as a product capability: define service health signals, instrument critical paths, and run incident reviews that change the system. You will practice selecting SLIs, writing useful logs, correlating traces, and designing alerts that wake humans for the right reasons. We also cover on-call hygiene and post-incident learning loops. Expect concrete templates you can take into your next reliability working session.

Who it is for

• Engineers responsible for production services
• SRE-adjacent platform teammates
• Managers building healthier on-call cultures