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Frequently asked questions

Quick answers about orders, delivery, returns, and your Bizmerce account.

When am I charged?: Your payment method is charged when you place the order. Totals and inventory are verified on the server before confirmation.
Can I change or cancel an order?: Contact us as soon as possible. If fulfillment has not started, we can often adjust or cancel.
How long does delivery take?: Most orders dispatch within one to two business days. Delivery timing depends on destination.